Privacy Policy

EFFECTIVE DATE: August 27, 2026 | LAST UPDATED: AUGUST 27, 2026

NALM WEBSITE PRIVACY POLICY

The National Association for Lay Ministry (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use nalm.org (the “Website”) and any related services.


By using the Website, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect information you provide directly to us, information collected automatically when you use the Website, and information received from third parties.


Information You Provide

Depending on how you use the Website, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing or billing address
  • Account login information
  • Payment or transaction information
  • Information submitted through contact forms, surveys, or other forms
  • Any other information you voluntarily provide


Please do not submit sensitive personal information unless specifically requested and appropriate for the service.


Information Collected Automatically

When you visit the Website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed and links clicked
  • Date and time of visits
  • Referring website or source
  • General location information
  • Website usage and interaction information

We may collect this information through cookies, pixels, analytics tools, and similar technologies.


2. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the Website, remember preferences, understand how visitors use the Website, and improve our services.

Some cookies may be necessary for the Website to function, while others may be used for analytics, personalization, or advertising.

You can adjust your browser settings to refuse or delete cookies. Some Website features may not function properly if cookies are disabled.

Where required by applicable law, we will request your consent before placing non-essential cookies or similar technologies.


3. How We Use Information

We may use the information we collect to:

  • Provide, operate, and maintain the Website and our services
  • Process transactions and fulfill requests
  • Respond to inquiries and provide customer support
  • Create and manage user accounts
  • Send service-related communications
  • Send marketing communications where permitted by law
  • Personalize and improve the Website
  • Analyze Website usage and performance
  • Detect, prevent, and investigate fraud, abuse, or security incidents
  • Comply with legal and regulatory obligations
  • Enforce our agreements and protect our rights
  • Fulfill other purposes disclosed when information is collected


4. How We Share Information

We may share personal information in the following circumstances:


Service Providers

We may share information with vendors and service providers that perform services on our behalf, such as hosting, payment processing, analytics, email delivery, customer support, and security.


Business Transfers

If we are involved in a financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction.


Legal Requirements

We may disclose information when we believe it is reasonably necessary to comply with applicable law, legal process, governmental requests, or court orders, or to protect the rights, safety, or property of our Association, users, or others.


With Your Consent

We may share information for other purposes when you provide consent or otherwise direct us to do so.

We do not sell personal information for money unless this Privacy Policy is specifically updated to disclose such a practice.


5. Third-Party Services

The Website may use third-party services, including analytics providers, payment processors, social media services, advertising providers, or other integrations.

These third parties may collect or process information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you use through the Website.


6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.


7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.


8. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information. These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request restriction of certain processing
  • Object to certain uses of personal information
  • Request a copy of certain information in a portable format
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Appeal a decision concerning a privacy-rights request, where applicable


To exercise applicable rights, contact us using the information provided below.

We may need to verify your identity before completing certain requests. We will respond to valid requests within the time required by applicable law.


9. Marketing Communications

If you receive marketing emails from us, you may unsubscribe at any time by clicking the “unsubscribe” link in the applicable communication or contacting us directly.

Even if you opt out of marketing communications, we may continue to send transactional, administrative, security, or other service-related communications when necessary.


10. Children's Privacy

The Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under that age.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.


11. International Data Transfers

If you access the Website from outside the country where our Association is located, your information may be transferred to, stored, or processed in countries that may have different data-protection laws.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.


12. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to such signals, our Website may not respond to Do Not Track signals unless otherwise required by applicable law.


13. State-Specific Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

If those laws apply to you, you may have additional rights regarding access, correction, deletion, portability, opting out of certain processing, or other uses of personal information.

For information about exercising these rights, please contact us using the information below.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above.

If we make material changes, we may provide additional notice where required by applicable law.

Your continued use of the Website after an updated Privacy Policy becomes effective means that you acknowledge the updated policy.



15. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact us:


National Association for Lay Ministry
 Address: 4044 N Lincoln Ave #293 Chicago, IL 60618
 Email: nalm@nalm.org
 Phone: 1-224-301-1968
 Website: nalm.org